Since the beginning of this year, there have been a lot hopeful murmurs about the return of business travel after a precipitous decline over the last two years.

Now we’ve got even more proof that business travelers–especially those from small and medium sized companies–are seeing growth opportunities and taking more trips.
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Smith Travel Research is out with another look at the U.S. hotel industry. They reported decreases in all three key measurements during February 2010.

The occupancy rates hovering just over 50 percent. Average daily room rates are now well under $100 at US$97.12. Those factors add up to a revenue per available room number of only $52.19.
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One of the most irritating hotel surcharges for many travelers is for Internet access. (And, as has been discussed on Consumer Traveler before, sometimes needing to pay twice for two-computer families.)

Budget hotels, curiously, often offer Internet access for free. It’s the high-end places that charge $10 to $15 a day for the privilege.
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Now you see it. Now you don’t.

When you’re airfare shopping, attractive prices can vanish in a split second. Just ask Jim Doll, a systems engineer in Atlanta, who recently tried to buy a ticket to San Francisco on AirTran Airways’ Web site. He found a one-way fare for just $130, but by the time he’d toggled over to Orbitz.com to see if he could do better there and then clicked back, the price had changed.

“Now it was $220 per person,” he said. “Why couldn’t they lock the fare for, say, five minutes, to give me a chance to make the reservation?”
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What we’re reading: Planet Hollywood wants clubs to pay rent or leave, US airlines bid for Tokyo routes, SWA’s Kelly talks about expansion

Harrah’s to clubs: Pay past-due expenses at Planet Hollywood or leave
Harrah’s, the new owner of Planet Hollywood, wants the clubs to pay past due rent or leave.
The new owner of the Planet Hollywood resort in Las Vegas has been pressuring the bankrupt Privé and Living Room nightclubs there to either pay their past-due rent and [...]

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Consumer Travel Alliance — United Airlines tries to shift credit card fees

In late summer, United Airlines announced a new program where a select number of travel agents would no longer be allowed to use the airline’s merchant account to process ticket purchases. This maneuver was an obvious attempt to save the three to four percent credit card processing fees. The Consumer Travel Alliance saw a more ominous outcome — the possible loss of important consumer protections.

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JetBlue’s “classy and professional” move for disabled passenger in need

Penny Parrish’s niece bought a roundtrip ticket to Florida to visit her ailing father late last year, but when he died and she asked to return home early, JetBlue Airways charged her a ticket change fee. Parrish’s niece is deaf, so she suspects there may have been a communication problem at the airport. That’s when she discovered a rarely-used list of JetBlue contacts on my site.

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TSA’s swabbing: An extension of good theater and poor security

Ned Levi examines TSA’s new random hand swabbing program to detect explosive residue on airplane passengers and finds that it’s unlikely to work, despite claims of security experts, mostly because they’ve focused on the equipment, and not the overall security program of which they are a part.

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What we’re reading: Continental to charge for exit row seating, US airports expand full-body screening, jetBlue wants JFK exemption

Continental Airlines newest money making scheme: paid exit row seating
The next time you fly Continental Airlines and you want an exit row seat, you’ll have to pay a little extra.
On March 17th, passengers in coach can add 7 inches of legroom by purchasing an exit row seat up to 24 hours before their flight.
Prices for [...]

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Forbes: The world’s most beautiful colleges

Forbes has selected what they consider the world’s most beautiful. This selection was created after surveying a group of architects. I have included the Top 10 on their most-beautiful list.

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