Heaven knows, travel agents, can make mistakes and give out false information. That’s maddening, both from a client point-of-view, and from the agent’s because it is not only embarrassing, there are monetary and liability issues. But, what happens when the tour operator and their insurance agents don’t understand their own policies?
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Back on December 30, 2009 the Department of Transportation published a rule, “Enhancing Airline Passenger Protections” that encompassed what we now know as the three-hour tarmac delay rule. The new DOT rulemaking strengthens that original rule in four ways.
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American launches new iPhone application

American Airlines introduced its new application for the iPhone and iPod Touch.

The free app for iPhone and iPod Touch offers customers a new way to stay connected with the airline while they are traveling. [click to continue…]

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One of my skisnowboard.com researchers is traveling through Western Switzerland visiting hotels and restaurants that are covered in the guidebook and on the Web. He is also adding summer activities for a future website.

The photos that he has sent back to me are too good to keep to myself. Here is the first grouping. Enjoy.
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Final weekend to enter Carnival Cruise / Charleston, SC giveaway

We are extending the deadline to enter the Carnival Cruise Line/Wild Dunes/Charleston, SC giveaway until August 4th. Sign up now for this extraordinary giveaway, open only through this blog, so the chances of winning are exceptional.

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Is the government letting airlines off easy? Let’s do the math

Is the Department of Transportation starting to go soft on airlines? Where are the fines this so far this year?

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Airline business booming, consumers getting short end of the stick

The International Air Transport Association (IATA) announced this week, that “international traffic on North American airlines grew nearly 11 percent in June.” At the same time virtually every airline reported earnings surprises to the upside in this still troubled economy.

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Travel is broadening – especially with “all you can eat” passes

At the same time we’re talking about combating obesity, “All-You-Can-Eat” travel deals are proliferating.

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What we’re reading: Delta increases DC service, UAL, CO name management team, less waiting at JFK

Delta increases Washington service, UAL, Continental name management team, less waiting, more flying at JFK

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Oops we did it again. United misplaces a child in Chicago

Less than two months after Delta Airlines accidentally swapped unaccompanied minors connecting at Minneapolis, United Air Lines simply forgot about a child connecting in Chicago.

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